Healthcare can feel like a maze — disconnected systems, missed opportunities, and rising costs. But when care delivery is coordinated, everything changes. Patients feel heard, outcomes improve, and teams thrive.

Designed for health navigators and community health workers, this course offers a hands-on journey into the heart of team-based care. You’ll build essential skills to boost client engagement, streamline workflows, and champion patient safety. Whether you’re new to care coordination or looking to sharpen your expertise, this course empowers you to become a driving force for high-quality, patient-centered care.

Ideal for

This course is designed for care coordinators, case managers, patient navigators, health navigators, and others who want to provide high-quality, coordinated care to their clients.

Cost

• $300 general public
• Free to participants with coupon code

What to Expect

This course is instructor-led with one live learning session (LLS) per week. You will complete weekly homework before attending each LLS. The live sessions will be interactive with both large and small group activities. We ask that you participate in the live learning sessions by video to connect with your peers. The estimated time commitment is 3-4 hours per week.

5 Live Learning Sessions

Sessions will be held on the following Thursdays, between November 6 and December 11, 10 - 11:30 AM MT:

• November 6: Course Orientation
• November 13: LLS 1
• November 20: LLS 2
• NO CLASS on Thanksgiving Week
• December 4: LLS 3
• December 11: LLS 4

Course Access

The course materials will be available 1 week before the course orientation. You will receive additional instructions from the course support person at that time. Make sure you sign in prior to your first live session to complete the required activities and ensure you know how to connect with your camera. If you don’t see an email (don’t forget to check your spam folder), please contact us at admin@patientnavigatortraining.org.

Successful Completion

To earn a Certificate of Completion, you must complete the following:

• Attend and fully participate in 3 of the 4 Live Learning Sessions
• Complete 80% of online course activities.
• Complete the post-course evaluation.

Learning Objectives

By the end of this course you will be able to:

1. Describe the components of high-quality care coordination.
2. Communicate effectively with team members and patients to achieve the aims of care coordination.
3. Efficiently manage a patient panel.
4. Use evidence-based strategies to support patient self-management goals.
5. Measure the effectiveness of team-based care coordination at the individual patient and population levels.

Length of Learning Opportunity

5 weeks.

Primary Competency

Care Coordination skills.

Cancellation Policy

• If you are unable to attend the course, you must cancel your registration at least 10 days before the first day of training in order to receive a refund.
• Cancellations are subject to a $75 cancellation fee.
• To cancel, you must send an email to gardenia.najera@cuanschutz.edu
• No-shows will not be granted a refund.
• Refunds will be issued on the original card used for payment OR as a credit toward a future course.

Looking to take your training even further?

This course is one of four instructor-led classes that make up the Community Health Worker (CHW) Training Pathway, a comprehensive bundle designed to equip you with the essential skills to become a credentialed CHW in Colorado. If you're considering a broader learning experience, the full pathway offers:

• 4 instructor-led courses
• discounted bundle price: $1,500 (save $500)
• additional required self-paced courses at no extra cost
• the option to attend the courses online or in-person
• foundational skills in health navigation, care coordination, motivational interviewing, and CHW fundamentals

Completing the full pathway qualifies you to take the state of Colorado assessment and be listed as a credentialed CHW in Colorado. If that’s part of your goal, you can explore the full details:

Community Health Worker Training Pathway

We strive to host inclusive and accessible events that enable all individuals to engage fully. Please let us know of any accommodations that will assist your full participation.

Please choose a session below.

You will be contacted within 2 business days with additional information.