Healthcare delivery can be very fragmented, which often results in poor health outcomes, patient dissatisfaction, and higher healthcare costs. Coordinated care contributes to patient-centered, high-quality care. This course focuses on the role of the health navigator or community health worker in team-based care coordination. You will be guided step-by-step to learn the basic skills and advanced strategies to enhance team-based care and client engagement for better health outcomes, patient safety, and workflow efficiency.

Ideal for

This course is designed for care coordinators, case managers, patient navigators, health navigators, and others who want to provide high-quality, coordinated care to their clients.

Cost

• $300 general public
• Free to participants with coupon code

What to Expect

This course is instructor-led with one live learning session (LLS) per week. You will complete weekly homework before attending each LLS. The live sessions will be interactive with both large and small group activities. We ask that you participate in the live learning sessions by video to connect with your peers. The estimated time commitment is 3-4 hours per week.

5 Live Learning Sessions

Sessions will be held on the following Thursdays, between June 26 and July 31, 10 - 11:30 AM MT:

• June 26: Course Orientation
• NO CLASS on July 3
• July 10: LLS 1
• July 17: LLS 2
• July 24: LLS 3
• July 31: LLS 4

Course Access

The course materials will be available 1 week before the course orientation. You will receive additional instructions from the course support person at that time. Make sure you sign in prior to your first live session to complete the required activities and ensure you know how to connect with your camera. If you don’t see an email (don’t forget to check your spam folder), please contact us at admin@patientnavigatortraining.org.

Successful Completion

To earn a Certificate of Completion, you must complete the following:

• Attend 3 of the 4 Live Learning Sessions
• Complete 80% of homework assignments.
• Complete the post-course evaluation.

Learning Objectives

By the end of this course you will be able to:

1. Attribute all members of the care team with specific roles and functions in high-quality care coordination.
2. Communicate effectively with team members and patients to achieve the aims of care coordination.
3. Efficiently manage a patient panel with (and without) large-data management tools.
4. Use evidence-based strategies to support patient self-management goals.
5. Measure the effectiveness of team-based care coordination at the individual patient and population levels.

Length of Learning Opportunity

4 weeks

Primary Competency

Care Coordination skills

Looking to take your training even further?

This course is one of four instructor-led classes that make up the Community Health Worker (CHW) Training Pathway, a comprehensive bundle designed to equip you with the essential skills to become a credentialed CHW in Colorado. If you're considering a broader learning experience, the full pathway offers:

• 4 instructor-led courses
• discounted bundle price: $1,500 (save $500)
• additional required self-paced courses at no extra cost
• the option to attend the courses online or in-person
• foundational skills in health navigation, care coordination, motivational interviewing, and CHW fundamentals

Completing the full pathway qualifies you to take the state of Colorado assessment and be listed as a credentialed CHW in Colorado. If that’s part of your goal, you can explore the full details:

Community Health Worker Training Pathway

We strive to host inclusive and accessible events that enable all individuals to engage fully. Please let us know of any accommodations that will assist your full participation.

Please choose a session below.

You will be contacted within 2 business days with additional information.