Healthcare delivery can be very fragmented, which often results in poor health outcomes, patient dissatisfaction, and higher healthcare costs. Coordinated care contributes to patient-centered, high-quality care. This course focuses on the role of the health navigator or community health worker in team-based care coordination. You will be guided step-by-step to learn the basic skills and advanced strategies to enhance team-based care and client engagement for better health outcomes, patient safety, and workflow efficiency.

Ideal for

This course is designed for care coordinators, case managers, patient navigators, health navigators, and others who want to provide high-quality, coordinated care to their clients.

Cost

• $300 general public
• Free to participants with coupon code

What to Expect

This two-day course is instructor-led and in-person (Denver, CO). We will be interacting in group activities with both large and small groups. No prework required. It is recommended to complete Level 1: Health Navigation Fundamentals before Level 2: Care Coordination.

2-day In-person Event

• Day 1: October 20, 2026, 8:30 AM - 4:00 PM MT.
• Day 2: October 21, 2026, 8:30 AM - 12:00 PM MT.

Location: Denver, CO.

Course Access

You will receive a calendar invitation with the address via email. If you don't receive the email a week before the event, please contact us at gardenia.najera@unco.edu. Also contact us if:

• you need to let us know about dietary restrictions.
• there is anything we can do to make this training a great experience for you.

PNCT will provide you with a guidebook, and PowerPoint slides will be shared electronically for you to print if desired.

Successful Completion

To earn a Certificate of Completion, you must complete the following:

• Attend and fully participate in the 2-day course.
• Complete the post-course evaluation.

Learning Objectives

By the end of this course you will be able to:

1. Describe the components of high-quality care coordination.
2. Communicate effectively with team members and clients to achieve the aims of care coordination.
3. Efficiently manage a patient panel.
4. Use evidence-based strategies to support patient self-management goals.
5. Measure the effectiveness of team-based care coordination at the individual and population levels.

Length of Learning Opportunity

Two days

Primary Competencies

Care Coordination skills.

Cancellation Policy

• If you are unable to attend the course, you must cancel your registration at least 10 days before the first day of training in order to receive a refund.
• Cancellations are subject to a $75 cancellation fee.
• To cancel, you must send an email to gardenia.najera@unco.edu
• No-shows will not be granted a refund.
• Refunds will be issued on the original card used for payment OR as a credit toward a future course.

Looking to take your training even further?

This course is one of four instructor-led classes that make up the Community Health Worker (CHW) Training Pathway, a comprehensive bundle designed to equip you with the essential skills to become a credentialed CHW in Colorado. If you're considering a broader learning experience, the full pathway offers:

• 4 instructor-led courses
• discounted bundle price: $1,500 (save $500)
• additional required self-paced courses at no extra cost
• the option to attend the courses online or in-person
• foundational skills in health navigation, care coordination, motivational interviewing, and CHW fundamentals

Completing the full pathway qualifies you to take the state of Colorado assessment and be listed as a credentialed CHW in Colorado. If that’s part of your goal, you can explore the full details:

Community Health Worker Training Pathway

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We strive to host inclusive and accessible events that enable all individuals to engage fully. Please let us know of any accommodations that will assist your full participation.

Please choose a session below.

You will be contacted within 2 business days with additional information.