Trauma-Informed Care


Sometimes things happen to us that overwhelm our ability to cope. It can be from a very upsetting event or something scary and hard to deal with. It can also happen when we go through really hard times. These experiences change the way we feel, think, and act. We call this kind of injury “psychological trauma.”

Most people in the United States have experienced some form of psychological trauma. Community health workers and patient navigators are likely to work with people who have been through trauma. That's why it is important to understand trauma-informed care — an approach that helps you support others in a safe and respectful way.

This course will give you a basic understanding of trauma-informed care and how to use it in your work.

Learning Objectives

In this course, you will learn how to:

  1. Define trauma, its prevalence and impact on the brain and body.
  2. Increase trauma awareness, sensitivity, and responsiveness using a person-centered approach.
  3. Recognize common behaviors that often present when people have a history of trauma.
  4. Improve confidence incorporating principles of Trauma-Informed Care.
  5. Explore your own perspective toward traumatized individuals and ways to support your own self-care.

Successful Completion

You may complete this course at your own pace. To earn a certificate of completion, you must earn a 80% on the course quiz and complete the course evaluation.

Length of Learning Opportunity

1.5 hours.

Primary Competency

Cultural Responsiveness, and Communication Skills.

Enroll now: Trauma-Informed Care